Payment Refund Policy
1. Refund Eligibility:
- Refunds are issued in accordance with the terms and conditions specified in this refund policy and are subject to the eligibility criteria for each type of transaction.
2. Types of Refunds:
a. Product Return Refunds: – Customers may request a refund for the purchase price of a product within 2 days of receiving the item, subject to our return policy. The product must be in its original condition, and customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
b. Order Cancellation Refunds: – Orders that are canceled in compliance with our order cancellation policy (refer to our Order Cancellation Policy) are eligible for a full refund of the purchase price.
c. Payment Processing Errors: – In the event of a payment processing error or duplicate charges, we will refund the duplicate amount to the original payment method used.
3. Refund Process:
- Refunds will be processed within 7 business days of receiving the returned product or approving the refund request. The refund will be issued to the original payment method used during the purchase.
4. Non-Refundable Items:
- Certain products or services may not be eligible for refunds, such as digital downloads, gift cards, or items marked as “non-returnable.” Please review the specific product or service details for eligibility.
5. Special Circumstances:
- In case of extenuating circumstances or errors on our part, we may consider refunds on a case-by-case basis.
6. Refund Fees:
- We do not charge refund fees unless otherwise specified in the product or service description.
7. Changes to this Policy:
- We reserve the right to modify or amend this refund policy at any time. Any changes will be effective immediately upon posting on our website.
8. Contact Information:
- For questions or concerns regarding our refund policy, please contact us at [zaffronoilmills@gmail.com].
