Order Cancellation Policy
1. Cancellation Period:
- Customers may request the cancellation of an order within 2 days of placing the order. Please note that we process orders quickly, so it’s important to make the request as soon as possible.
2. Eligibility for Cancellation:
- Orders for customized or personalized items may not be eligible for cancellation if production has already begun.
3. How to Request Cancellation:
- To cancel an order, customers can contact our customer support team via email at [zaffronoilmills@gmail.com] or by calling +91 7006256556. Please include your order number and the reason for cancellation in your request.
4. Refund Process:
- If the order is eligible for cancellation and has not been shipped, we will issue a full refund to the original payment method used during the purchase within 7 business days.
5. Shipped Orders:
- If the order has already been shipped, it cannot be canceled. In this case, customers can return the product following our return policy once it is received.
6. Special Circumstances:
- In case of extenuating circumstances, such as errors on our part or significant delays, we may consider cancellations on a case-by-case basis.
7. Cancelation Fees:
- We do not charge cancellation fees unless the order falls under the non-cancellable category specified in section 2.
8. Changes to this Policy:
- We reserve the right to modify or amend this cancellation policy at any time. Any changes will be effective immediately upon posting on our website.
9. Contact Information:
- For questions or concerns regarding our cancellation policy, please contact us at [zaffronoilmills@gmail.com].
